Shipping Information

A MESSAGE TO YOU

We know you’re excited to receive your Quality Aussie Supplies order, and we are too! That’s why we work hard to ensure your delivery is completed as quickly as possible, so you can enjoy your items without delay.

All our products are stored and shipped from within Australia, with our warehouses located in either Victoria or New South Wales, depending on stock levels and demand.

Our dedicated team processes all orders within 24 hours of purchase. During peak periods, such as holidays or public holidays, processing may take up to 48 hours.

Typically, your order will arrive within 4-14 business days of purchase, excluding any delays from couriers.

Please note that due to COVID-19, delivery times may occasionally be longer than usual.

If you’re nearing the end of the estimated delivery period, we apologise for any inconvenience. While delays are rare, they can occur during busy times, and often fall outside our control, depending on postal services. If you have any questions, don’t hesitate to contact us through our 'Contact Us' page. Rest assured, your order will be on its way to you as quickly as possible.

We proudly offer fast and free delivery Australia-wide on all orders, with no minimum purchase required unless otherwise specified.

Once your order has been processed and shipped, you’ll receive a shipping confirmation email with your tracking number so you can follow your order’s journey.

If you need assistance, please email us through our 'Contact Us' page, including your order number in the subject line for a quicker response. One of our friendly team members will get back to you within 24–48 hours.

Please note that while our products are stored and shipped from Australia, they are typically made in China to ensure we can offer you the best possible prices. 

We thank you for choosing to shop with us and appreciate your ongoing support.