FAQs

How can I get in contact with Quality Aussie Supplies?

Should you need any assistance, our friendly support team is just a message away. Simply visit the 'Contact Us' page in the header of our website, and one of our team members will get back to you within 24-48 hours.

 

Where are the products located and shipped from?

All of our products are sourced and shipped within Australia. Depending on stock levels and demand, our products are stored in either Victoria or New South Wales. Please note that while our products are not manufactured in Australia, they are typically made in China, allowing us to offer you high-quality items at the most competitive prices.

 

What types of payment do you accept?

We accept all major payment methods, including credit cards, PayPal, and the Buy Now, Pay Later options available on our product pages.

 

Is delivery free?

Absolutely! All orders placed within Australia enjoy fast, free delivery, no matter where you’re located across the country.

 

What if my order is delayed?

Occasionally, delays may occur. If you're unable to track your order, please first check your Shipping Confirmation email—sometimes it can end up in your spam or junk folder. If you still need help, don’t hesitate to contact us via our 'Contact Us' page.

 

What currency is the store in?

All products displayed on our website are in AUD.